Many things have changed in the HME industry since 1985 when Essential Medical Supply, Inc. first started. The one thing that has not changed is Essential’s commitment to working with and protecting the privacy of our customers’ information.

Personal Identifiable Information. Please use the website to research and view our fine products; no information is required whatsoever. If you want to order on-line or access your purchasing information, you will need to login with a username and password. When signing up for a username, we will ask for information such as your name, company name and address, customer number, email address, title, phone and fax number. This information is used to ensure that you are an established Essential customer.

Use of your Personal Information. Essential does not sell, rent, or lease its customer list to third parties. We use personal information solely for the purposes of verifying individuals security levels, filing orders, sending promotional information, statistical operations, and to administer our systems.

We may contact you about a particular offering that may be of interest to you or regarding information that you have requested. If you receive such information, you will always have the option to unsubscribe, essentially changing your personal preferences.

HIPAA Compliance. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was passed by Congress to reform the insurance market and simplify health care administrative processes. It establishes standards to define what are appropriate and inappropriate disclosures of individually identifiable health information and how patient rights are to be protected. Essential has contracted with their customers to be sure theHIPAA compliance is followed.

Cookies. There are various technologies, including one called “cookies”, which can be used to provide you with tailored information from a web site. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Essential may use cookies to help identify you and to customize your experience. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept or decline it.

Security. Your online account information is password-protected for your privacy and security. To prevent unauthorized use and to maintain the highest level of security we ask that you not share or provide others with your username and password.

Essential Medical Supply reserves the right to change, modify, or update this statement at any time without notice.